API Authentication
Secure API access with Bearer tokens
The 5chat API uses Bearer Token authentication for secure access to all protected endpoints. API tokens are website-scoped, meaning each token is tied to a specific website and can only access data for that website.
Base URL
All API requests should be made to:
https://api.5chat.ioGetting Started
1Access the API Configuration Dashboard
Navigate to /dashboard/configuration/api in your 5chat dashboard to manage your API tokens.
API Configuration Dashboard
2Create an API Token
Click the "Create Token" button and fill in the token details:
- Name: A descriptive name for your token (e.g., "My App Integration")
- Permissions: Choose the appropriate permission level
Create Token Modal
3Save Your Token
⚠️ Important Security Notice
Your API token will only be displayed once immediately after creation. Make sure to copy and store it securely as you won't be able to see it again.
Permission Levels
READ
Read-only access to API resources
Use cases: Analytics dashboards, reporting tools, data export
WRITE
Create and modify resources (no read access)
Use cases: Webhook handlers, data import tools
READ_WRITE
Full access to all API operations
Use cases: Complete integrations, management tools